Dumfries and Galloway

Dumfries and Galloway region

Service commenced in April 2002.

Return to all region profiles

Patients per year


from 268 in 2012.

Urban / rural split


from 46% in 2012.

Total region population


from 148,190 in 2012.

Specialist HF nurse WTE posts

2 WTE (2 staff)

from 2 WTE, from 2 staff in 2012.

Service provision

2012 2018
HF post MI HF post MI
Valvular HF Valvular HF (only with LVSD)
Congenital HF Congenital HF
Palliative care General palliative care with links to specialist services
Cardiac Rehabilitation for HF
Screening for psychological distress- direct referrals to psychology

Service model

2012 2018
Home Home
Clinic Clinic
In-pt education In-pt education
In-pt management In-pt management
GP surgery GP surgery
Virtual Virtual

Additional notes

Service achievements since the last review in 2013

  • The ability to provide a Heart Failure service with no clinical lead and retaining staff despite additional workload and stresses

Service challenges since the last review in 2013

  • Unable to review patients within 2 weeks of referral.
  • No coordination of services due to no Managed Clinical Network, reducing the ability to communicate and develop services across primary and secondary care.
  • Unable to provide in-patient service
  • Unable to provide IV Furosemide or IV Iron as day case

Future improvements

  • Database fit for purpose
  • Administration support required
  • To procure sufficient funding to match resource demands


The following details are from our 2012 report and may not reflect the current state of the Dumfries and Galloway Health Board.

Further details

(Actual number of staff)2008 * 2 WTE (2 staff)
SIGN Ratio1:182,473 (2008 1:179,429)
Ave. caseload per post70 (community)
Individual patients managed by service (average year)238 patients
Service ProvisionHome visits 80% / Clinic Appointments 20%
Provision for HF-PEFYes – cardiologist referral with management plan in place
Administration support per week9 hours (across service)
Providing education to non-specialist staffYes – 1 hour sessions to GP surgeries raising awareness of service pathway and refresher on heart failure management
Doctor with specialist interest in Heart Failure1 Consultant Cardiologist (specialist interest)
Cardiac Rehabilitation available/number seenLimited - no referral pathway
Access to psychological support referral pathwayInadequate (waiting list of up to 6 months)

Notes on current service provision

In 2010, the service moved from management by the Acute Operating Division to within Primary Care. Service redesign is ongoing to ensure that the service is being utilised to maximum effect. An increase in telephone consultations and developing locality clinics allows us to continue to see patients close to their homes and cuts down time and money (mileage) spent travelling to home visits. By developing closer working relationships and sharing the more stable caseload with the vascular teams in the CHPs, the service can see more patients. A lot of work has been carried out to develop and implement the heart failure care bundle, with MCN support.

Funding in comparison to 2008

Core funded by NHS Fife.


Despite increasing demand, we are able to keep a manageable caseload by transferring the care of more stable patients to the vascular services in the CHPs. Our case load number does not reflect the true amount of referrals coming into and being discharged from the service.

Development opportunities

We are opening referrals to other types of heart failure e.g. HF-PEF and inoperable valve problems (if referred by a cardiologist with a management plan). Widening the criteria has not overwhelmed the service and input from the service has reduced hospital admissions and improved the patient’s quality of life. We are participating in a 2 year Telehealth pilot and a multidisciplinary heart failure clinic for both new and existing referrals.